Contact Us

Contact Us

Medical Emergency

Dial 911 for medical emergencies. For medical questions or advice please contact your physician or go to your local emergency room or urgent care center.

Important Numbers

Transportation Assistance

At no charge, our friendly and courteous van drivers can pick you up or take you home for hospital appointments, within a five-mile radius of the hospital. Our vans run from 7 a.m. to 2:30 p.m., and space is limited.

To schedule transportation assistance, call our Transportation Line at least three days in advance at (323) 260-5837. Last minute requests for assistance may not be accommodated. In some instances bus assistance may also be available to you. Metro bus line #68 stops directly in front of our hospital. For more information on bus lines call your local MTA line.

General Questions*

Email us with general questions about the hospital and our services. Please note: For medical advice, contact your physician.

Media Inquiries

For breaking news, physician interviews or general information on White Memorial Medical Center, please contact Sara Rubalcava-Beck at (323) 268-5000 WMMC Media on-call pager 393 or cell: (213) 675-0769.

Employment Questions*

View our current job openings . Or call our Job Hotline at (800) 806-0993. For employment questions, contact one of our recruiters.

Jennifer Kwak, Recruiter
(323) 268-5000, ext. 1922
kwakj1@ah.org

Loryn Ney, Recruiter 
(323) 268-5000, ext. 5790 
neyln@ah.org

Patient Care and Safety Concerns

If you, or someone you know, has concerns about patient care or safety at White Memorial Medical Center, you may file a complaint/grievance with this hospital by writing or calling:

White Memorial Medical Center
Safety and Accreditation Department
1720 Cesar E. Chavez Ave.
Los Angeles, CA  90033
(323) 268-5000 ext 4367

If a patient or family member has concerns about patient care and safety at WMMC that cannot be resolved through the organizational leaders, then the WMMC leadership encourages the patient/family and/or others to contact the Joint Commission directly:

Office of Quality Monitoring
The Joint Commission
One Renaissance Blvd.
Oakbrook Terrace, IL 60181
(800) 994-6610
complaint@jcaho.org 

*We cannot guarantee the confidentiality of any personal health information you share with us via this website. In order to properly respond to your request, we may share your communication with others within our facility. However, we do respect your privacy and will not share information beyond what we feel is the appropriate scope in seeking your answer.